BEAUTY BY FELICITI

POLICIES

CANCELLATION POLICY

All new and returning clients will be required to enter their card details when making a booking. Should you cancel or reschedule within 48hrs of your appointment, you will be charged 30% of the total cost of your booking.

LATE POLICY

It is important that all clients arrive on-time to their appointment. There will be a 15 minute tolerance however, should you exceed 15 minutes your appointment will be cancelled to avoid overlapping appointments.

REFUND POLICY

It is important that all clients understand I do NOT offer refunds for change of mind - meaning you are unhappy with the style agreed upon. If you are unhappy with any lash service, I will remove them on the spot and you will not be charged.

If you receive a microblading service that you are unhappy with after agreeing to go ahead after being shown the outline / colour, and / or it is evident to me that you did not correctly follow the aftercare steps provided to you then you will not be eligible for a refund.

The only time a refund will be valid with any service is if for some reason you experience any adverse affects.