HIRE BY FELICITI FAQ'S
Know It All
WHAT IS DRESS HIRE?
Dress hire, also known as dress rental, is a service offered by dress hire businesses like Hire by Feliciti, where customers can rent dresses for a specific period instead of purchasing them outright. It allows customers to wear designer and special occasion dresses without the need for long-term ownership or a high cost.
HOW DOES IT WORK?
Dress hire is a simple process. Customers browse the dress collection online, select their desired dress, choose the rental dates, and complete the booking process. The dress is then picked up by the customer before the event. After wearing the dress, customers return it to the dress hire company.
HOW LONG CAN I RENT A DRESS FOR?
Hire by Feliciti offers 3 day rentals. However, should you require a longer rental period you may contact Hire by Feliciti at firstname.lastname@example.org as this can definitely be arranged.
DO I NEED TO CLEAN THE DRESS AFTER WEARING IT?
No, customers are not required to clean the dress after wearing it. Hire by Feliciti, take care of professional cleaning after each rental to maintain the dress's quality and cleanliness.
WHAT HAPPENS IF THE DRESS GETS DAMAGED DURING MY RENTAL PERIOD?
Customers are responsible for any damages that occur during the rental period. In case of accidental damage, it's essential to inform Hire by Feliciti promptly. Depending on the extent of the damage, either you will be charged a repair cost or in some sever cases you will be charged a full replacement fee.
CAN I ALTER THE DRESS TO FIT ME BETTER?
No, customers are not allowed to alter the dress in any way. Alterations can damage the dress and affect its fit for future customers. It's important to choose the correct size based on our size chart or seek assistance from us for sizing advice.
CAN I CANCEL MY DRESS HIRE BOOKING?
Yes, if needed you can cancel your booking. However, should you cancel prior to 72hrs before pickup you will be charged 50% of the total rental cost and if you cancel within 72hrs of pickup you will be charged the full cost of the rental.
HOW DO I RETURN THE DRESS AFTER THE RENTAL PERIOD?
Returning the dress is usually straightforward. All you have to do is return the dress directly to Hire by Feliciti before your rental period ends.
CAN I TRY ON A DRESS BEFORE HIRING?
Absolutely! At Hire by Feliciti we offer FREE try ons in salon at Beauty by Feliciti. To request a free try on session, email email@example.com